The second-hand marketplace Shoppers Voice Frustration About Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices after backlash from users.
